IT NET Solution - Blog by ViktorIT NET Solution - Blog by Viktorhttps://itnetsolution.com/blogs/author/viktorSat, 20 Jun 2026 21:27:29 -0700http://zoho.com/sites/<![CDATA[Great tips to earn more money from digital]]>https://itnetsolution.com/blogs/post/great-tips-to-earn-more-money-from-digitalLorem ipsum dolor sit amet consectetur adipiscing elit. Quisque faucibus ex sapien vitae pellentesque sem placerat. In id cursus mi pretium tellus duis convallis.]]>


Digital Transformation in Healthcare in 2025 The intro should briefly introduce the topic and set the stage for the reader. It could hook the reader with a compelling question, fact, or anecdote. Example: „Did you know that the average person spends 5 hours a day distracted while working from home? Here’s how to make every hour count.”

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]]>Sat, 21 Mar 2026 14:28:50 +0000<![CDATA[Digitalizing a Complex Order Management Process  and SAP Integration]]>https://itnetsolution.com/blogs/post/crypto-buy-and-sell-coin-with-trusted-agency2A B2B wholesale company approached us because their order management processes lacked transparency and involved excessive administration. Managing cus ]]>

A B2B wholesale company approached us because their order management processes lacked transparency and involved excessive administration. Managing customer-specific price lists, handling both standalone and bill-of-materials (BOM) products (commonly referred to as BOM in SAP environments), and inconsistencies between mobile and web interfaces all increased the risk of errors. In addition, accurate and reliable data transfer to the ERP system was a fundamental requirement.

The Challenge

Within the company’s sales structure, several products consist of a main item and associated components. During manual data entry, incomplete data, incorrect pricing, or improperly structured orders frequently occurred, causing issues when transferring data to the SAP ERP system.

Another challenge was that the previous solution did not function consistently on mobile devices, resulting in different user experiences and functionality for employees.

The Solution

During the project, the order management process was restructured within a Unified business platform, built specifically around the company’s business logic.

Order creation now begins with the mandatory selection of a business partner, which automatically loads the appropriate price list. This eliminates incorrect pricing, ensures consistent data handling, and applies partner-specific discounts.

A custom product selection field was developed, providing stable performance across both mobile and web interfaces. For bill-of-materials products, users select the main item, and the system automatically loads the associated components into a related form. Prices, discounts, tax rates, dates, and inventory data are automatically populated, significantly reducing manual data entry.

Upon saving, a built-in validation process checks the completeness and consistency of the data. Only properly structured orders can be transmitted to the SAP system. After successful submission, the order ID generated by SAP is automatically returned to the All-in-one business suite, ensuring full traceability. As a result, the entire process runs fully automated without manual intervention.

The Result

With the implementation of the new system:

  • -the order management process became more transparent,
  • -administrative workload was reduced,
  • -incorrect data submissions were minimized,
  • -consistent operation was achieved across mobile and web platforms,
  • -a stable and controlled integration was established between the Integrated CRM ecosystem and SAP.
  • The result is a system that not only supports sales operations but also provides a secure and scalable foundation for future growth as part of a Cloud-based business platform.
]]>Sat, 21 Mar 2026 14:16:46 +0000<![CDATA[Migration from a Regional CRM to Zoho CRM]]>https://itnetsolution.com/blogs/post/crypto-buy-and-sell-coin-with-trusted-agencyA growing company initiated a review of its CRM system in order to manage customer data more efficiently, support sales processes, and build a scalabl ]]>

A growing company initiated a review of its CRM system in order to manage customer data more efficiently, support sales processes, and build a scalable digital infrastructure for the long term. During the assessment, the previously used regional CRM, known in the Central European market, was compared with Zoho CRM, with particular focus on data management, automation, customization, and integration capabilities.

One of the main goals of the project was for the CRM system not only to function as a sales tool, but also to serve as a structured, centralized business database. Eliminating duplicates, supporting automated processes, and enabling business intelligence-based reporting were also key considerations.

The Challenge

In the previously used Central European market-known CRM, data management often proved difficult. Due to an insufficiently cleaned and structured database, the information stored in the system was frequently inconsistent, making data import and processing more complicated.

Duplicate handling was another issue. In some cases, the same business partner was entered multiple times into the system, resulting in parallel data handling and inaccurate reporting.

The modular structure of the Central European-specific CRM was also limited. The system was built on predefined modules that could only be customized to a limited extent. As a result, implementing more complex business processes or automation workflows was challenging.

There were also limitations in terms of automation and intelligent support. The system lacked predictive analytics and AI-based features that could have supported the work of sales teams and management.

The Solution

During the evaluation, Zoho CRM emerged as the recommended solution, primarily due to its high level of customization and wide range of integration capabilities.

One of Zoho CRM’s key advantages is its modular structure. In addition to standard CRM modules, fully custom modules, fields, and business processes can be created. This allows the CRM system to be precisely tailored to the company’s operations.

Zoho CRM’s structured data management enables it to function as a centralized business database. The system can detect and eliminate duplicate records, ensuring that the same business partner cannot be recorded multiple times. This significantly improves data quality and enables more reliable reporting.

The system also offers advanced automation capabilities. Workflows, blueprint processes, and built-in AI features: such as Zoho Zia which support sales forecasting, recommendations, and automated process management.

Zoho CRM is part of a broader business ecosystem that includes more than fifty applications. These include marketing automation tools, project management systems, financial applications, ticketing solutions, and business intelligence platforms. The system can also be integrated with external platforms such as SAP.

Another major advantage is its extensibility. Zoho’s proprietary scripting language, Deluge, enables the development of complex business logic, as well as custom widgets and user interface elements using HTML and JavaScript.

The user experience is further enhanced by the Canvas visual editor, which allows for fully customized CRM interfaces. Users can work in views optimized for their own workflows.

The system also provides advanced reporting capabilities. With Zoho Analytics, complex dashboards and SQL-based reports can be created, combining data from multiple sources such as CRM, e-commerce platforms, or ERP systems.

Data protection was also an important consideration. Zoho CRM ensures GDPR-compliant operation and can store data on European servers, which is particularly important for companies with EU-based clients.

The Result

With the implementation of Zoho CRM, the company’s CRM infrastructure improved significantly.

Thanks to structured data management, duplication issues were eliminated, and the CRM system began functioning as a reliable central database. Automation reduced manual administration while improving the transparency of sales processes.

Advanced reporting and analytics enabled data-driven decision-making, while integration capabilities ensured efficient data flow between the CRM system and other business systems.

The result is a scalable CRM solution that not only supports sales processes but also provides a stable digital foundation for the company’s future growth.

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